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Borrower Rights and Responsibilities

All borrowers have rights and responsibilities when borrowing federal direct loans. Borrowers are encouraged to contact their loan servicer for all repayment options.


You have certain rights as a borrower

  • You have the right to a grace period before your repayment period begins. (Your parents do not receive a grace period for a Federal PLUS loan).
  • Your grace period begins when you leave school or drop below half-time. The exact length of your grace period is shown on your promissory note.
  • You must be given a loan repayment schedule, which lets you know when your first payment is due, and the number, frequency, and amount of all payments.
  • You must be given a list of deferment and cancellation conditions and the conditions under which the Department of Defense will repay your loan.
  • Change your repayment plan at any time.
  • Prepay all or any part of the amount owed without a penalty.
  • Decline all or part of your loan money before it is disbursed by notifying your school.
  • Receive documentation that your loans are paid in full.

You must be notified when your loan is sold if the sale results in your making payments to a new organization. The old and new organizations must each notify you of the sale, the identity of the new organization holding your loan, the name and address of the organization to which you must make payments, and the telephone numbers of both old and new organizations.


When you sign a promissory note, you’re agreeing to repay according to the terms of the note. This note is a binding legal document. This commitment to repay means that you will have to pay back the loan even if you do not complete your education, are not able to get a job after you complete the program, or you are dissatisfied with or do not receive the quality of education you received. Think about what this obligation means before you take out a loan. If you do not pay back your loan on time or according to the terms in your promissory note, you may go into default, which has serious consequences.

You must make payments on your loan even if you do not receive a bill. Billing statements (or coupon books) are sent to you as a convenience, but not receiving them does not relieve you of your obligation to make payments.

Even though you may have applied for a deferment, you still must continue to make payments until your deferment is processed. If you do not, you may end up in default. You should keep a copy of any deferment request form you may have, and you should document all contacts with the organization that holds your loan.

Students are required to make monthly payments on their loans after they leave school unless they are in deferment or forbearance. They are also responsible to notify the Direct Loan Servicing Center of anything that might alter their eligibility for an existing deferment.

Students are responsible to contact the Direct Loan Servicing Center and NMSU Financial Aid if you:

  • withdraw, graduate or fail to enroll in school.
  • register for or drop to a less than half-time status.
  • transfer to another school.
  • change your name, address, phone number or Social Security Number.
  • change your expected date of graduation.

Before you receive your first disbursement, you must complete an entrance counseling session and, before you leave school, you must complete an exit counseling session.